Refund policy

Refunds
We stand behind our products with a 100% money back guarantee.

To start a refund, you can contact us at info@alexsyn.com within 45 days of your purchase. You’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You can always contact us for any return question at info@alexsyn.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.